WooCommerce analytics report not downloading for other currency & speed issue at admin side

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: America/Los_Angeles (GMT-08:00)

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 3 months ago.

Assisted by: Bobby.

Author	Posts
September 9, 2024 at 6:27 pm #16158466
sagiS	Background of the issue: I have 2 issues on my website from WPML. The site I need help with is hidden link. I can share admin access as these issues are still not resolved. Symptoms: 1. WooCommerce analytics report not downloading for other currency like USD, Euro. 2. Speed issue at admin side (Background queries slowing down my site). Questions: Why is the WooCommerce analytics report not downloading for other currencies like USD and Euro? How can I resolve the speed issue at the admin side caused by background queries?
September 9, 2024 at 6:32 pm #16158478
sagiS	Both issues are reported earlier. Below are the old thread links: https://wpml.org/forums/topic/woocommerce-analytics-report-not-downloading-for-other-currency/ https://wpml.org/forums/topic/background-queries-slowing-down-my-site-coming-up-on-each-refresh/ Please go through these old WPML support tickets to know the issue. I can share admin access with you of my staging website. Please reply to this thread ASAP. Thanks
September 11, 2024 at 9:46 am #16165598
sagiS	Hello, Please reply to this thread ASAP. Thanks
September 11, 2024 at 8:48 pm #16168118
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, We try to keep each ticket to 1 issue, please open a separate issue regarding the performance ticket OR we can split this ticket once we are finished working on the WooCommerce analytics issue. Regarding the analytics issue. I have watched the loom shared in the previous thread, if possible please share a loom video with me of reproducing the issue on your site, and walking me through the steps you take to retrieve the analytics report.

The topic ‘[Closed] WooCommerce analytics report not downloading for other currency & speed issue at admin side’ is closed to new replies.