WPML AI / translation gets stuck in progress in the Translation Job

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Tagged: ATE

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Last updated by alexandreP-37 1 day, 20 hours ago.

Author	Posts
April 4, 2025 at 9:08 am
alexandreP-37	Background of the issue: I am trying to translate a published page via the + icons in the post edit UI. When I click on the "+" it launches the ATE, with all the translations prefilled. I accept them and complete the translation. The ATE closes, the + icon becomes a refresh icon, then a Cog icon. At this point, nothing happens. The translated page should be available via the icon or via the language dropdown but it is not. I see there is an "in progress" job in the Translation Management > Translation jobs table. That job stays "in progress" forever. Symptoms: The cog icon does not change to a pencil icon, and the translated pages are not available in the dropdown menu or via the pencil icon. Instead, there is a translation job "in progress" in the translation jobs table. Questions: Why does the translation job remain 'in progress'? How can I make the translated page available?
April 4, 2025 at 10:47 am

Author

Posts

April 4, 2025 at 9:08 am

alexandreP-37

Background of the issue:
I am trying to translate a published page via the + icons in the post edit UI. When I click on the "+" it launches the ATE, with all the translations prefilled. I accept them and complete the translation. The ATE closes, the + icon becomes a refresh icon, then a Cog icon. At this point, nothing happens. The translated page should be available via the icon or via the language dropdown but it is not. I see there is an "in progress" job in the Translation Management > Translation jobs table. That job stays "in progress" forever.

Symptoms:
The cog icon does not change to a pencil icon, and the translated pages are not available in the dropdown menu or via the pencil icon. Instead, there is a translation job "in progress" in the translation jobs table.

Questions:
Why does the translation job remain 'in progress'?
How can I make the translated page available?

April 4, 2025 at 10:47 am