[Resolved] "WPML didn't manage to translate this page."

Hello Ben,

Thank you for contacting WPML support.

Can you please confirm if you have tried the following steps?

1) The steps outlined in this guide to see if it helps resolve the issue:

https://wpml.org/faq/translation-status-stuck-or-displaying-the-error-wpml-didnt-manage-to-translate-this-page/

2) Check if there are any migration-related notifications in WPML → Translation Dashboard. This is an important step as your site was migrated.

3) If the problem persists, navigate to WPML → Support and click on the Troubleshooting link. On the Troubleshooting page, look for and click the button labeled Force-enable WPML’s Advanced Translation Editor (please note that this button may not always appear).

As another step, try triggering a translation update by making a small change to the original page (e.g., adding a dot), saving it, then removing the change and saving again. This should mark the translation as needing an update, allowing you to re-enter the WPML translation editor.

Let me know how it goes.

Thank you for all these details. I appreciate this.

I need to request temporary access (wp-admin and FTP) to your site, where the problem has been replicated, if possible, in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Hello Ben,

Thank you for providing the details.

I’ve reviewed your site and the current WPML configuration. Everything appears to be set up correctly. However, I noticed the following entry in WPML → Support → Advanced Translation Editor Error Logs:

2026/03/06 10:42:23 AM 	ATE Server Communication 	cURL error 28: Resolving timed out after 10000 milliseconds 

This usually indicates that the server cannot reach WPML’s services. Most often, this happens when the hosting environment blocks outgoing requests.

Please ask your hosting provider to ensure that the following domains are not blocked and are whitelisted if necessary:
- wpml.org
- cdn.wpml.org
- api.wpml.org
- api.toolset.com
- cloudfront.net

You can also refer to this guide for more details:
https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/

Once the hosting provider confirms that these domains are accessible, please test the translation editor again and let me know the results.

Hello Ben,

Thank you for your feedback.

Are the other pages working fine? Are you able to open the Translation Editor for them?

I believe I have seen the same issue with other pages as well. If that’s not the case, could you please confirm whether this specific page uses any custom CSS inside the page itself?

Hello Ben,

Thank you for your updates.

Can I make a copy of your site to run some tests locally?

I'll need to install a "Duplicator" temporarily or "All In One Migration" plugin on your site. This will allow me to create a copy of your site and your content.

Let me know how you feel about this.