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This topic contains 20 replies, has 0 voices.

Last updated by emirates-literatureF 1 day, 16 hours ago.

Assisted by: Laura.

Author Posts
August 20, 2025 at 5:26 am #17333033

emirates-literatureF

Background of the issue:
I am trying to ensure that the currency symbol on my website displays in English when the site is in English and in Arabic when the site is in Arabic. You can see the issue on this page: hidden link. I had a previous ticket for this issue, but all solutions have been deleted.

Symptoms:
The currency symbol shows Arabic symbols when the website is in English.

Questions:
Why does the currency symbol show Arabic symbols when the website is in English?
How can I ensure the currency symbol matches the language of the website?

August 20, 2025 at 10:27 am #17333698

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

Thanks for contacting us.

Please see if the solution from this ticket helps: https://wpml.org/forums/topic/translation-of-custom-currency-symbols-in-woocommerce-using-wpml/

August 20, 2025 at 12:33 pm #17334221

emirates-literatureF

Actually it worked on hidden link but not on hidden link. Please can you advise why?

August 20, 2025 at 12:47 pm #17334284

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

What did you use as textdomain?

August 21, 2025 at 4:58 am #17335825

emirates-literatureF

hidden link elfdubai.org why? on other website I used, elfpublishing.me, and it worked

August 21, 2025 at 7:49 am #17336223

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

I don't know why it's not working on the other site. Provide me with the credentials and I'll take a look

August 21, 2025 at 2:59 pm #17338070

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Can you try installing WooCommerce Multilingual?

August 25, 2025 at 7:23 am #17343907

emirates-literatureF

Dear, kindly note I'm not receiving any email notifications about the updates here, i just log in randomly and check what's happening, and i am surprised by your reply, is the email working here or not? Anyway, let me check the WooCommerce multilingual nd get back to you asap by today.

August 25, 2025 at 10:14 am #17344496

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

We're sending notification to the email you subscribed WPML with, marc.hajj@emirateslitfest.com
As far as I know we have no issues with email notifications, please check we're whitelisted and we're not sent to your spam folder.

Let me know if installing WooCommerce Multilingual fixes the issue.

August 25, 2025 at 11:45 am #17345058

emirates-literatureF

COULDNT activate it because i received it attached error.

WPML.jpg
August 25, 2025 at 11:49 am #17345106

emirates-literatureF

hidden link plugin activated and still. Showing Arabic currency when the website is English, but there is something wrong with the setup here. I am sure if you can check, please: hidden link and the error I sent before too!

August 25, 2025 at 12:25 pm #17345180

emirates-literatureF

I Received this error:
تفاصيل الخطأ
=======================
حدث خطأ من نوع E_ERROR بسبب السطر 382 في الملف /home/customer/www/elfdubai.org/public_html/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-store-pages.php. رسالة الخطأ: Uncaught TypeError: WCML_Store_Pages::fetch_wc_pages(): Return value must be of type array, bool returned in /home/customer/www/elfdubai.org/public_html/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-store-pages.php:382
Stack trace:
#0 /home/customer/www/elfdubai.org/public_html/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-store-pages.php(421): WCML_Store_Pages->fetch_wc_pages()
#1 /home/customer/www/elfdubai.org/public_html/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-store-pages.php(353): WCML_Store_Pages->create_missing_store_pages()
#2 /home/customer/www/elfdubai.org/public_html/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-store-pages.php(83): WCML_Store_Pages->create_missing_store_pages_with_redirect()
#3 /home/customer/www/elfdubai.org/public_html/wp-includes/class-wp-hook.php(324): WCML_Store_Pages->init('')
#4 /home/customer/www/elfdubai.org/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#5 /home/customer/www/elfdubai.org/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#6 /home/customer/www/elfdubai.org/public_html/wp-settings.php(727): do_action('init')
#7 /home/customer/www/elfdubai.org/public_html/wp-config.php(105): require_once('/home/customer/...')
#8 /home/customer/www/elfdubai.org/public_html/wp-load.php(50): require_once('/home/customer/...')
#9 /home/customer/www/elfdubai.org/public_html/wp-admin/admin.php(35): require_once('/home/customer/...')
#10 {main}
thrown

August 25, 2025 at 3:02 pm #17345583

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

I've never seen such an error, so I'm escalating the issue. I'm quite sure to apply the currency code you need to have WCML active, so we need to fix it first.

August 26, 2025 at 4:55 am #17346588

emirates-literatureF

ok well noted. Can you please advise what the next steps are here?

August 26, 2025 at 8:51 am #17347173

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Would it be possible to get a copy of the site for further investigation?