archive pages 404

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing a 404 error when trying to access archive pages, specifically the product category pages on your website.
Solution:
We recommend trying the workaround provided in our errata. Please visit the following link to resolve the issue with product category links not using translated slugs: https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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Tagged: Exception, WCML

This topic contains 5 replies, has 1 voice.

Last updated by Andrey 1 week, 2 days ago.

Assisted by: Andrey.

Author	Posts
August 18, 2025 at 11:35 am #17327549
Maximilian Wellner	Background of the issue: I am trying to access archive pages on my website, specifically the product category page at hidden link. Symptoms: The archive pages are returning a 404 error. Questions: Why are my archive pages returning a 404 error? How can I fix the 404 error on my product category page?
August 18, 2025 at 12:41 pm #17327788
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks for reaching out to us. While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly. Please make sure there are existing translated product for that category, otherwise archive will not exist and WP will show 404 error. If the issue is happening in your default language I would advise disabling WPML plugin, make sure to have a backup, to confirm if the issue is related to WPML at all. Let us know how it goes. Regards, Drazen
August 18, 2025 at 12:44 pm #17327793
Maximilian Wellner	Hi, yes it happens on the default language. sample link hidden link when I deactivate wpml, it works fine again. but when activating wpml I get 404s
August 18, 2025 at 8:03 pm #17329439
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. Can you please try the following workaround? https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/
August 18, 2025 at 8:26 pm #17329466
Maximilian Wellner	thanks, can you cross check please?
August 19, 2025 at 10:28 am #17330853
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. I have checked the link, and today it works. It looks like you have fixed it.