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Tagged: Exception
This topic contains 9 replies, has 2 voices.
Last updated by Long Nguyen 1 year, 12 months ago.
Assisted by: Long Nguyen.
Author | Posts |
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June 27, 2023 at 12:04 pm #13902129 | |
willemv-22 |
Hi there, I need your help. I have 2 languages on my site: English and Dutch. But suddenly, the breadcrumb now shown on the English site is incorrect as it says : But that's Dutch, not English, should not be there. Please take a look at the page hidden link Note the Dutch version shows it normal at hidden link) Lastly, from Home the button 'English' shows a second langugae below 'Dutch < this is perfect. Can I Invite you to my WordPress to solve this problem? |
June 28, 2023 at 3:26 am #13906593 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi Willem, Thank you for contacting WPML support, I'd be happy to help you with this issue. Regarding breadcrumbs: Regarding language switcher: 2. Go to WPML > Support > Troubleshooting > Click on some buttons: While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details define( 'WP_MAX_MEMORY_LIMIT', '256M' ); define( 'WP_MEMORY_LIMIT', '128M' ); After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit. Look forward to your reply. |
June 28, 2023 at 6:18 pm #13913059 | |
willemv-22 |
Thanks for looking into this! As you point out correctly: "I see breadcrumb on the shop page in English language displays "Shop", not "Winkel"" Well, there are two breadcrumbs if you look at them closely. The one you point out is correct and also switches to Dutch when needed. However... there is a double unwanted extra breadcrumb in the middle (see screenshot) If I want to delete this, how do I do it? |
June 28, 2023 at 6:26 pm #13913087 | |
willemv-22 |
Update: according to the helpdesk of Salient - the theme on WordPress I'm using - the correct breadcrumb is on the upper left. That's the one that works fine. If that's correct, then WPML generates an extra crumb which can be hopefully switched off |
June 29, 2023 at 2:17 am #13914527 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, It could be a compatibility issue. Can you please help me to replicate the issue on a clean installation of WordPress? With this link, you will be logged-in directly Kindly follow the steps below: - Don’t restore your site there. Look forward to your reply. |
June 29, 2023 at 1:16 pm #13918269 | |
willemv-22 |
Hi Long Nguyen, I'm only a designer, and cannot take these steps. It also sound incredible time-consuming, which is not within our budget. Other services usually help by quickly looking into the WordPress account. Below you will find the login, can you please take a minute to look at it? [removed] I hope you can help me, as my client disapproves of the current matter. |
June 29, 2023 at 3:26 pm #13919281 | |
willemv-22 |
Update: I have disabled Salien'ts breadcrump succesfully with CSS: .woocommerce .woocommerce-breadcrumb { I have also disabled WPML, However the annoying second breadcrump is still there. Could it be Woocommerce related? See hidden link it's still there in the middle |
June 30, 2023 at 1:45 am #13920735 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Please don't add your site credentials directly in a reply unless a support asks for this and you will see a private box to add the credentials. This is a public forum and anyone can see that. I've deleted that info from your reply. Regarding the second breadcrumb, it's the Yoast SEO breadcrumb. You can go to Yoast SEO > Settings > Advanced > Breadcrumb > Turn off option "Enable breadcrumbs for your theme". Please check this screenshot hidden link Look forward to your reply. |
June 30, 2023 at 6:34 am #13920975 | |
willemv-22 |
Thank you so much! You have stopped my extensive search for this, the solution was so simple. And also thank you for protecting our data, you're too kind. Have a wonderful day there, and I'm relieved WPML offers such great assistance. |
June 30, 2023 at 7:04 am #13921039 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Feel free to create a new ticket if you have more questions. Thanks and have a good day. |