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[Resolved] CAnt delete site from my account to create it again

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to delete a site from their WPML account to register it again, and the site is not displaying Finnish language content.
Solution:
We recommend that the client should now be able to remove the site from their WPML account and register it again without any issues. If you're experiencing this issue, please try to remove and re-register your site. If the problem persists or the solution provided here is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 5 replies, has 1 voice.

Last updated by Andrey 1 month ago.

Assisted by: Andrey.

Author Posts
March 16, 2026 at 1:23 pm #17900489
March 16, 2026 at 1:32 pm #17900590

klausJ-4

Unregistered account from wordpress, in my registered sites it is still there and cant delete it, is says you gave invited user but their license has expired. and i have updated my order to have unlimited sites.
March 17, 2026 at 9:07 am #17903121

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Do I understand correctly that you want to remove hidden link from your registered sites and register it again?

March 18, 2026 at 10:05 am #17907407

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Just a quick update — you should now be able to remove the site from your account and register it again without any issues.
March 22, 2026 at 6:11 pm #17916788
klausJ-4

Updated key to site, but where is lost all Finnish (suomi) language from frontpage... whitch is default???

This is urgent, customer is angry.

I updated modeles now as well.

english page is visible
hidden link

but not finnish one:
hidden link

New threads created by Andrey and linked to this one are listed below:

https://wpml.org/forums/topic/split-where-is-lost-all-finnish/
March 23, 2026 at 9:50 am #17917616

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I’m sorry that you ran into trouble with this.

Please note that WPML continues to work even if the site is not registered, so this issue is not related to the site key. It is likely caused by something else.

To keep things organized, I’ve created a new support ticket for this issue and will continue assisting you there:
https://wpml.org/forums/topic/split-where-is-lost-all-finnish/