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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 3 replies, has 1 voice.

Last updated by Kor 7 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
July 3, 2025 at 4:17 pm #17198894

aymanM-7

Background of the issue:
I am trying to translate the 'Post an Ad' page on my site hidden link, specifically the Arabic version at hidden link. I used the string translator in WPML to translate the strings.

Symptoms:
The translated strings are not showing on the front end of the site.

Questions:
Why are the translated strings not appearing on the front end?
Is there a specific step I missed in the translation process using WPML?

July 3, 2025 at 8:55 pm #17199296

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Thank you for contacting WPML support. While you wait for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or see if I can help with the issue quickly.

The Classified Listing Pro plugin is officially compatible with WPML.
https://wpml.org/plugin/classified-listing-pro/
Please ensure that you work according to the guide provided here.
hidden link
It is essential to note that when working with WPML and the Classified Listing Pro plugin, you must also install the Classified Listing Multilingual bridge plugin: https://wpml.org/plugin/classified-listing-multilingual/.
According to the debug information on your site, the Classified Listing Multilingual plugin is not active.

Regards,
Itamar.

July 4, 2025 at 1:21 am #17199589

aymanM-7

The said plugin is used to translate categories and locations
But I don't have any issues with them
I am having issue with the post ad form
How to solve it

July 4, 2025 at 11:54 am #17201414

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Can’t translate Post an Ad’ is closed to new replies.