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[Closed] Checkout is not working when bundle product is in cart

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Supporter timezone: Asia/Singapore (GMT+08:00)

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This topic contains 2 replies, has 2 voices.

Last updated by Kor 1 year, 5 months ago.

Assisted by: Kor.

Author Posts
February 21, 2024 at 9:14 am #15326151

mickS-3

I am experiencing the exact same problems. Have also tested in a sandbox environment with default theme and some necessary plugins active.

Testing live website: hidden link
Testing staging (default theme, plugins deactive): hidden link
February 21, 2024 at 1:50 pm #15328316

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for your reply. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
February 28, 2024 at 11:05 am #15353342

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

We have a feedback from our 2nd Tier Support and he suggested to use the method here https://wpml.org/forums/topic/checkout-is-not-working-when-bundle-product-is-in-cart/page/2/#post-15345323 . Please give it a try and let me know how it goes.

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