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This topic contains 3 replies, has 3 voices.

Last updated by Mihai Apetrei 1 year, 9 months ago.

Assisted by: Mihai Apetrei.

Author Posts
August 31, 2023 at 5:43 pm #14322709

mauricioS-4

Hi,

The website was correctly translated to Portuguese under /br/ and it was working fine.
Suddenly all /br/ pages started to give me a 503 after loading for many minutes.
The other languages on the website are working fine, this is the only one with issues.
We had translated to Portuguese and used /br/ in many other websites and this never happened.
I may suspect that this is an issue related to the new WP version?
Please, could someone help? The website should go live yesterday and this started to happen.

Thanks

September 1, 2023 at 7:01 am #14324597

George Botsev
WPML Supporter since 02/2014

Languages: English (English )

Timezone: Europe/Sofia (GMT+03:00)

Hello!
Please try and enable debugging in WordPress and provide us the output of the log.
You can do this by setting this options in wp-config.php

// Turn debugging on
define('WP_DEBUG', true);

// Tell WordPress to log everything to /wp-content/debug.log
define('WP_DEBUG_LOG', true);

// Turn off the display of error messages on your site
define('WP_DEBUG_DISPLAY', false);

// For good measure, you can also add the follow code, which will hide errors from being displayed on-screen
@ini_set('display_errors', 0);

Alternatively, if you wish, you can test our latest beta release of WPML 4.6.6b1 and WPML String Translation 3.2.8-b.2 which fix some performance issues and I suspect the issue that you have could be potentially related to your crashes.

September 1, 2023 at 4:08 pm #14328025

mauricioS-4

Hi,

The beta plugin worked, thanks. Yall should release this asap, this is breaking the website

September 1, 2023 at 6:20 pm #14328423

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Thank you for the update.

We will be launching the non-beta versions as soon as our developers finish all the work they are still doing.

Have a lovely rest of the day and please mark this ticket as resolved.

Thank you!

Mihai Apetrei