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This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 1 year, 6 months ago.

Assisted by: Long Nguyen.

Author Posts
December 4, 2023 at 9:47 am #14983929

klausW-6

Hello,
I posted a ticket on December 2, 2023 at 2:50 pm - this is all obsolete, as I had a 'critical error' on the site and had to get back to a back-up - loosing many hours of work.

I am trying to translate a German site into English.
WPML seems to do many things very differently since then. One main problem now is the translation of products. It stays on the WordPress Editor as default and when I open a translation is shows as a complete new product, not showing the side-byside view. The Content of this English page is the content of the duplicated product, not even the newly created one - which can be solved by copiing the germn content - but still that is not the solution.

Before I spend any more time describing current problems is it worth first reporting these error logs?
Please have a look at the attached screenshots.

The site is a woocommerce shop:
hidden link
the front end password is:
kreuzberg

I look forward to hearing from you,
Klaus

errorlog-02.png
error-log-01.png
error-log-00.png
December 5, 2023 at 7:40 am #14993291

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Klaus,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

According to the error message, there is a PHP Class in the Astra theme file which is missing. I suggest you take a full backup of your site and re-install the theme to see if it helps.
Please contact Astra support to get further assistance.

However, I see the post is translated and delivered to your site completely.
hidden link
Can you please recheck this?

Look forward to your reply.
Thanks

The topic ‘[Closed] Error logs’ is closed to new replies.