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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 5 replies, has 1 voice.

Last updated by Dražen Duvnjak 2 days, 1 hour ago.

Assisted by: Dražen Duvnjak.

Author Posts
November 29, 2024 at 11:00 am #16458940

taufikW

Background of the issue:
I am trying to set the Japanese site to be in the same layout as the original site (English). I followed the instructions to translate everything (make a copy except for pages and post) in the Translation Manager. After I translated the Font Family and Font Face the problem happens.

Symptoms:
Different fonts between sites, with the Japanese site sometimes showing the correct font.

Questions:
Why are the fonts different between the English and Japanese sites?
How can I ensure the Japanese site uses the same font as the English site?

December 2, 2024 at 12:55 pm #16466187

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hi,

thanks for contacting us.

Usually Font Families are not translated, how did you translate them exactly? Which fonts are you using? Please consider not all fonts have a Japanese script.

December 2, 2024 at 2:00 pm #16466567

taufikW

Of course I am using fonts that has Japanese glyphs. The problem is that sometimes the browser will not load the first choice font.

Please check this hidden link

December 4, 2024 at 7:45 am #16474726

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

Thanks for getting back to me and sharing a video.

As I have understood from the video, the issue also happens in English language, which is your default, so it could be the issue is not related to WPML.

Can you please try to disable WPML plugins and check if the issue still happens? If so, please also try disabling the cache plugin, might be causing some problems.

Let us know how it goes.

Regards,
Drazen

December 7, 2024 at 10:42 pm #16488998

taufikW

Hello,

I have no cache plugin active. I have also manually delete cache. I cannot disable WPML plugin because the site is live. Everything happened after I translated those elements with WPML.

December 9, 2024 at 7:28 am #16491205

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

I understand but WPML does not affect or change any settings for the default language.

Can you please confirm this is related to WPML? Nothing will happen if you disable WPML for a moment, but just in case you can use the Updraft plugin and make a backup.

Then check if the issue still happens when not using the WPML plugin and in the default language. If yes, I am afraid then the issue is not coming or is being caused by WPML. It would be difficult for us to check and debug issue that is not caused by WPML; maybe best to then check with plugin font/theme support.

Anyway please check first and let us know how it goes.

Regards,
Drazen