Footer are not translating in french language

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Assisted by: Carlos Rojas.

Author	Posts
October 2, 2025 at 6:53 pm #17452948
bastianM-5	Background of the issue: I am trying to translate the footer into French on my website. The issue can be seen on this page: hidden link. Symptoms: The footer is not showing in French language as expected. Questions: Why is the footer not translating into French? How can I ensure the footer appears in French?
October 3, 2025 at 10:49 am #17454130
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us 1.- Please share the site debug information in your next message, as described in this guide: https://wpml.org/faq/provide-debug-information-faster-support/ 2.- Can you describe the steps you followed to create the footer? 3.- Share the access credentials to your site in the next message, which I have set private. This will allow me to double-check the configuration and follow the steps you described in the previous point. Confirm you have created a full site backup that you can restore if necessary. Looking forward to your message. Regards, Carlos