for some reason my store products are not appearing on the shop page

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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 3 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author	Posts
September 4, 2023 at 6:51 am #14333773
muhamedF	Hi Osama, How can I delete the message from the database? On a different but related note, for some reason my store products are not appearing on the shop page .. I can’t even see them when I make changes on the product page and attempt to view it .. Is it possible that WPML or the WooCommerce Multilingual & Multicurrency might be the reason?
September 4, 2023 at 6:57 am #14333787
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, Most of your products are not published. They are drafts in both languages. (Kindly check the attached screenshot) Please publish the products and check if they appear correctly on the shop page. Best regards, Osama
September 5, 2023 at 11:12 pm #14347943
muhamedF	Hi Osama, Thank you for your reply .. Yes I do realize most of the products on the store are in draft mode, however, your screenshot shows 7 published products and non of them are visible .. You can see them list on the Shop page, but upon clicking on any of them, I will just see a blank screen .. Check the attached screenshot that shows the list of published products on the Shop page .. Please let me know your thoughts on how to resolve this issue ...
September 6, 2023 at 6:29 am #14348517
Osama Mersal WPML Supporter since 02/2020 Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+03:00)	Hi, I checked the issue and found that the products work correctly when activating your parent theme. Kindly check your child's theme configuration and custom code in order to know what caused the issue. Best regards, Osama

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