I need One click accessibility plugin to work with both italian and english

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 4 replies, has 0 voices.

Last updated by Davide 1 day, 9 hours ago.

Assisted by: Kor.

Author	Posts
July 1, 2025 at 3:36 pm #17189367
Davide	Background of the issue: I need the One Click Accessibility plugin to work with both Italian and English on my site hidden link. Currently, it only works in one language at a time, either Italian or English. Symptoms: The One Click Accessibility plugin is not functioning in both Italian and English simultaneously. Questions: How can I configure the One Click Accessibility plugin to support both Italian and English? Is there a recent solution or update from WPML to address this issue?
July 2, 2025 at 12:47 am #17190402
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting WPML support. To help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps: https://wpml.org/faq/provide-debug-information-faster-support/ In short: - Go to "WPML > Support > Debug Information" (link) - Copy the Debug Information from there. - Find the private field I activated and paste that information.
July 2, 2025 at 2:53 am #17190523
Davide	Hi Kor, here are my debug information. Cheers Davide
July 2, 2025 at 6:35 am #17190850
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you please share some examples of the issue? Also, if possible, highlight it using screenshots and share the URL of the page in question. While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/. You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line: define( 'WP_MAX_MEMORY_LIMIT', '256M' ); define( 'WP_MEMORY_LIMIT', '128M' ); After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.
July 5, 2025 at 3:52 am #17203314
Davide	Hi Kor, sorry for taking longer to reply, I didn't understand at first I had to add both lines to the config.php file. I can confirm now that I did and that warning is gone, the limit has increased accordingly.