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[Closed] Japanese translation causing an issue on the menu

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 0 voices.

Last updated by Kor 3 months, 1 week ago.

Assisted by: Kor.

Author Posts
April 22, 2025 at 6:13 pm #16956883

CENK UYSAL

Background of the issue:
I am trying to translate my website to Japanese using WPML. The site I need help with is hidden link.

Symptoms:
After translating the website to Japanese, the menu is broken only for the Japanese language version. The issue can be seen at hidden link.

Questions:
Could you please have a look at the issue with the Japanese menu?
April 23, 2025 at 11:46 am #16959454

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. I've checked your Website and I can see the broken menu here hidden link . It looks like some styling issue.

I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Japanese translation causing an issue on the menu’ is closed to new replies.