Background of the issue:
I am trying to resolve an issue related to the 'Large DP autoload installer settings' in WPML. I am using this forum thread as a reference: https://wpml.org/forums/topic/wp_installer_settingsis-autoload-and-large/?paged=3. We need an urgent update on this ticket to avoid moving our 11 paying clients to another platform. The issue can be seen on this page: hidden link.
Symptoms:
The client did not specify the exact symptoms or errors they are experiencing, but they implied there is a critical issue with the 'Large DP autoload installer settings' that requires urgent attention.
Questions:
What is the status of the ticket related to the 'Large DP autoload installer settings'?
What steps can be taken to resolve the issue with the 'Large DP autoload installer settings'?
Thanks for reaching out and for sharing the previous support thread, that should help us narrow down the issue. To make sure we’re dealing with the same problem, could you please provide a bit more detail about the errors your client is encountering?
Also, to assist you more efficiently, please share the following:
1. The size of these database keys
- wp_installer_settings
- icl_sitepress_settings
- icl_st_settings
2. Please attach the site's debug information, so we can rule out any misconfiguration. - Go to WPML > Support > Debug Information
- Copy the debug info displayed there
- Paste it into the private field I’ve enabled below
More info: https://wpml.org/faq/provide-debug-information-faster-support/
Thanks for your response. I have attached the debug information as requested, and have included the database key sizes below:
wp_installer_settings: 122,1 kb (too big)
icl_sitepress_settings: 18,27 kb (close to acceptable, but larger than the official WP recommendation of 5-10 kb)
icl_st_settings: 463 bytes (perfect!)
Please note that these numbers are from our own agency site. We have multiple clients affected by the same issue, where the largest key size for the wp_installer_settings key is above 600 kb (ecom site).
Please do not hesitate to give us a shout if you need anything, but please keep in mind that we as an agency are bound both by GDPR and client agreements.
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Hello,
Please kindly note that our developers are aware of those issues and they are planning on fixing those problems in a future version of WPML.
For now, we do sadly not have a workaround for this issue, but this week another reported that he used the following repo to solve the issue: hidden link
If you make use of this report, please make sure to first take a backup of your site, including the database.
