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Tagged: Exception
Author | Posts |
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June 10, 2024 at 1:24 pm #15714235 | |
andyN-7 |
Background of the issue: Symptoms: Questions: |
June 10, 2024 at 2:49 pm #15722790 | |
andyN-7 |
For example: |
June 10, 2024 at 8:15 pm #15723955 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Please go to your database and examine the tables, are there any specific tables that are growing in size beyond what is normal? Review the database table icl_string_pages for example, what is its size |
June 12, 2024 at 8:55 pm #15733485 | |
andyN-7 |
I don't have an icl_string_pages table, but I do have some others. See the screenshots for the number of tables and size. Does this also affect the number of pages with /?filter (as I suspected)? |
June 14, 2024 at 8:36 pm #15741245 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you for the screenshots! I am not 100% sure about the /?filter pages, especially the fact that they are being picked up in Google Search Console as these seem to be due to a filter parameter. There are a few troubleshooting actions we can run that would possibly help here regarding the performance. I would like to request temporary access (wp-admin and FTP) to your site to test the issue. **Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, |
June 18, 2024 at 5:07 am #15747167 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Thank you for the access. I have run the WPML troubleshooting actions in WPML->Support->Troubleshooting which should help to optimize the database and make any WPML-related tables smaller in size where possible. There are 8480 products & 730 categories total in both languages, however, when reviewing the website sitemap I found nothing logged in with ?filter in the URL. hidden link Let me know your results, please. |
June 18, 2024 at 2:05 pm #15749447 | |
andyN-7 |
I have thoroughly examined our database. The number of rows filled with meta is correct. Due to the number of plugins and the duplication from WPML, a large number of rows are being created. I have streamlined it to essentials through a major cleanup. I initially thought the /?filter originated from WPML because it related to the French-translated products. However, I have now discovered that it's not caused by WPML but possibly by a robot affecting our product filters. The no-index isn't straightforward either. It's also not present in our sitemap XML. Using a disallow on the tag seems to be effective. Search Console detects them, but they are being blocked. I have only deactivated and reactivated WPML. As a result, not all properties are set correctly anymore. Both the original language and the translation are visible under both languages. |
June 18, 2024 at 7:19 pm #15750676 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Glad to hear you were able to locate where this is coming from. Deactivating and activating WPML should not cause this issue unless it was RESET. Please go to WPML->Languages and verify that both the default language and the secondary languages are all activated. (note; the default language should say "default" next to it in bold) |
June 19, 2024 at 8:19 pm #15758554 | |
andyN-7 |
Settings looks good. I have removed them and will retranslate them so they are correct again. The ticket can be closed. |