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Last updated by Mihai Apetrei 1 day, 23 hours ago.

Assisted by: Mihai Apetrei.

Author Posts
February 16, 2025 at 9:19 am #16710234

abobakrM

Background of the issue:
I'm trying to add a site key to my new development website hosted locally on a Macbook. I have tried downloading the latest installer, disabling the firewall, deleting the key and creating a new one, and using a VPN. The issue can be seen at hidden link.

Symptoms:
Unable to parse data from service response.

Questions:
Why won't my localhost website accept the site key?
How can I resolve the 'Unable to parse data from service response' error?

February 17, 2025 at 11:37 am #16713738

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Can you please review my colleague's recommendations on this topic in this public ticket and let me know if you can resolve this?

- https://wpml.org/forums/topic/unable-to-parse-data-from-service-response-46/

If you have already tried all of those, on WPML > Support > Installer support > can you please let us know if you see two green check icons at the top after you click the "check" button? Or are there any red X-ses instead of the green check icons?

If there are any red X-ses, can you please share your IP with me? There might be a block on our end for that IP.

I will be waiting for your response.

Mihai Apetrei

February 18, 2025 at 11:33 am #16718458

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Thank you for the information.

I forwarded this to be checked by our Systems team to find out if there's a block for this IP on our end.

I will get back to you as soon as I have an update.

February 18, 2025 at 11:43 am #16718555

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

I got an update from our Systems team, and they said it should work fine now.

Please try again and let me know if it works correctly now.

I will be waiting for your response.

Mihai