Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/
Sun Mon Tue Wed Thu Fri Sat
12:00 – 20:00 12:00 – 20:00 12:00 – 20:00 12:00 – 20:00 12:00 – 20:00 - -
- - - - - - -

Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 0 replies, has 0 voices.

Last updated by Noman 3 days, 6 hours ago.

Assisted by: Noman.

Author Posts
December 24, 2024 at 10:34 am #16543266

giorgiK-10

Background of the issue:
I am trying to translate pages, including the WooCommerce shop page (product), blog page, contact us page, and others. The issue can be seen on this page: hidden link

Symptoms:
Instead of seeing the translated page, I got the message: 'Oops, looks like the page is lost. This is not a fault, just an accident that was not intentional.'

Questions:
Why are the pages not displaying correctly after adding the WPML language switcher?
How can I fix the issue of the page not being found after translation?

December 24, 2024 at 11:46 am #16543573

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

It seems the issue still persists, so I moved the chat into a forum ticket to assist further. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you, and I apologize for any inconvenience caused so far. I’m here to help resolve this issue.