[Resolved] products not visible in translated taxonomies
This thread is resolved. Here is a description of the problem and solution.
Problem: You have translated all products and taxonomies, specifically product categories, using WPML and are trying to make these translated categories visible on the front end of your site. However, the translated product categories appear empty on the front end, even though the products are assigned to them in the backend. Solution: The issue is related to both Product Filter by WBW and EAN Barcode Generator plugins. To solve, follow these steps: 1. Go to WPML > Settings > Custom Field translations 2. Check the box "show systems field" 3. Search for the field
_alg_ean
4. Set it to copy 5. Resave the original product (for example, click on the variation description in the original, put a space, remove it, and then save the variation). This should resolve the visibility issue of the translated product categories on the front end.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
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Background of the issue:
I have translated all products and taxonomies, specifically product categories, using WPML. I am trying to make these translated categories visible on the front end of my site, hidden link.
Symptoms:
The translated product categories are empty on the front end, even though I can see the products assigned to them in the backend.
Questions:
Why are the translated product categories empty on the front end?
How can I make the translated products visible in their respective categories on the front end?
Sorry for the late reply, but I'm having issues installing the local copy, it doesn't allow me to access the backend. Do you have a staging site by any chance?
No staging site I am afraid. This is why I needed to open a ticket instead of live chat. What would you like to try? Maybe this is possible on the live site?
Would be great to receive some kind of time expectations. This is taken some time now and I would love to have this fixed 🙂
Can you share an estimated time it will take to fix this?
Looks like disabling these plugins makes the product category pages work! How can we make sure the category pages keep working when using these plugins? They are essential I am afraid..