[Resolved] Properties, Taxonomies and Agencies not showing in translation (permalink error)

Thank you for the access and the details.

I am working on it and 'll get back to you accordingly.

Thank you for your patience and cooperation.

I deactivated all plugins except a few (the most necessary one) and tried some troubleshooting options without any luck.

I noticed that whenever I tried to visit French translation of a property, in language switcher it had the correct URL like hidden link. But it redirected to something like hidden link.

Notice the word "bien" instead of "property".

I checked your .htaccess and wp-config.php by installing a File Manager plugin and those seemed just fine.

So finally, I checked Post Types Translation for Property post type in WPML -> Settings -> Post Types Translation and added the "property" slug for French version of this post type and saved.

After that I cleared browser caches and rechecked on the site and it seems to work fine. However, sometimes you may see a page not found (with the same bien word in the URL). But if you reload the page it 'll work fine. That's I guess due to some caching on the server, which should eventually expire and new pages should be cached properly.

You can try the same for Agents, Agencies and any other custom post types.

Please remember to activate your other plugins back. I've left those inactive for now, so you can review and understand.

Thank you for the updates. Please consider followings:

1) Property Types (or statuses) is a taxonomy which has sub-taxonomies. You already translated sub-taxonomies (for sale, for rent) and adjusted the slug for Property Statuses in WPML -> Taxonomies Translation. But this had some accented letters like é. Such characters are a problem in URLs. So I simply converted it to "e" (standard English letter e) and saved (see attached).

2) Agency is a post type and you had already adjusted the slug in WPML -> Post Types Translation. It should be working now but why?

The problem with both of the above was solved by:
- Resaving WordPress Settings -> Permalinks, without making any change. Whenever you change things regarding slugs and URLs, this needs to be done.

- Clearing caches and force reloading home page or pages, so new content is served.

You may see some bien based or previous accented character based URL redirection, but I think its due to caching (as noted earlier too). And should be fine soon.

In short, I've tried and now both are fine (see attached):
- hidden link
- hidden link

3) This is a different problem. I recommend opening a separate ticket because as per forum policy we can only handle one issue per ticket. So others looking for a particular solution can find it easily.

Well this is strange.

A) I tried hidden link which redirected to hidden link and had 404.

After a few refreshes, it loaded correctly at hidden link.

Notice "bien" that we discussed earlier and I set it to "property". But as you mentioned you translated it to "bien" which is evident in String Translation and CPT translation settings in WPML (see attached).

So I guess this has to do something on server side, not sure what but needs to investigate.

B) For this hidden link is working fine, but if I switch to English from the language switcher, it goes to hidden link (notice statut-bien).

While if I directly access hidden link (English) then language switcher has correct French URL: hidden link.

And I can see property-status translated to statut-de-la-propriete properly in ST and taxonomy translation in WPML -> Settings (see attached).

C) This hidden link, sometimes go to hidden link (notice agence even for English) but with 404 and upon reload go correctly to hidden link (English).

Language switcher then has the correct URL for French: hidden link and vice versa and seems to work.

These are also translated correctly in ST and CPT translation in WPML -> Settings.

D) While browsing properties regularly and switching to translations work fine.

Given the above mentioned, specially the cases in A, B and C, I am wondering the language switcher which is coming from the theme has to do something with it.

But we need to investigate in more detail.

Can you setup in this fresh sandbox site hidden link ? There are WPML plugins available, all you need is to:
- configure WPML as per your site.
- upload the most necessary plugins and your theme here.
- configure these accordingly.
- create a couple of sample properties, agency and related stuff.
- and try to reproduce the issue.

So we can see if this is happening in your setup only or can be done anywhere. And we can investigate issue in more detail accordingly.

P.S.: To upload your plugins and themes, use https://wordpress.org/plugins/download-plugins-dashboard/ on your site. It 'll add a download link in Plugins and Themes pages to download your theme and plugin in zip file (separately). Then in sandbox you can upload via Plugins or Themes -> Add New -> Upload.

Please let me know when you are ready.