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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing a 502/fatal error when trying to save a WooCommerce product with 20 to 25 attributes while the String Translation plugin is active. The issue does not occur when the plugin is deactivated.

Solution:
We recommend checking for any conflicts with other plugins or themes that might be causing this issue. You can do this by deactivating other plugins temporarily and switching to a default theme to see if the problem persists. If the issue is resolved, reactivate them one by one to identify the specific cause. If the problem continues, please contact us for further assistance.

Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket at WPML support forum.

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Last updated by Waqas Bin Hasan 2 weeks, 6 days ago.

Assisted by: Waqas Bin Hasan.

Author Posts
December 11, 2024 at 10:38 am #16502848

kevinB-5

Background of the issue:
I am trying to save a WooCommerce product with 20 to 25 attributes, but I encounter an issue when the String Translation plugin is active. The problem does not occur when the plugin is deactivated. Link to a page where the issue can be seen: hidden link

Symptoms:
Saving a WooCommerce product results in a 502/fatal error when the String Translation plugin is active.

Questions:
What can we do about the 502/fatal error when saving a product with String Translation active?

December 11, 2024 at 11:05 am #16502942

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, please let me know your findings about that conflicting plugin or theme and I'll try my best to help you further on the matter.

Regards.