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Supporter timezone: Europe/Kyiv (GMT+02:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Andrey 3 hours, 54 minutes ago.

Assisted by: Andrey.

Author Posts
January 27, 2025 at 8:08 pm #16639221

nielsO-5

Background of the issue:
I am trying to translate content on my site hidden link using WPML.

Symptoms:
I received an error message stating: 'Someone is already reviewing this translation. Please try again later.' despite not reviewing the translation myself.

Questions:
Could you help me understand why I am seeing this error?
How can I resolve the issue of the translation being reviewed by someone else?

January 27, 2025 at 9:55 pm #16639382

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

This error occurs when translations are assigned to someone else in WPML → Translations. Are you the only user on the site set as a translator under WPML → Translation Management → Translators?

If not, try resending the job from WPML > Translation Management. Go to the dashboard, select the job you want to review, and send it for translation again. This process should remove the "old" user set as a reviewer and enable you to translate the page this time.

January 30, 2025 at 9:40 am #16650200

nielsO-5

Hi there,

It seems to start a new translation on some pages, but the loading icon has been there for a few days. On other pages it does not start and when I click it I get the same message: "Someone is already translating etc".

Any other options?

January 30, 2025 at 3:55 pm #16652714

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback.

Have you had a chance to try the steps mentioned above?

You can also try to cancel the translation jobs by going to WPML → Translation Management → Translators → Jobs.

Please upload screenshots to illustrate the problem if you’re still experiencing it.