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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is using Elementor with JetEngine custom fields and has a bilingual website with English as the main language. They noticed that custom fields are not being copied to the Spanish version of the site, as shown in the provided screenshot.

Solution:
We recommend checking the documentation provided by JetEngine, particularly the section titled "2. How to Translate Meta Boxes & Meta Fields". It's possible that the custom fields are set to "Don't translate" and need to be changed to "copy" if the intention is to copy them, or to "translate" if they need to be translated. Here is the link to the JetEngine documentation: JetEngine multilingual website guide.

Additionally, we have helpful documentation on our site about translating custom fields, which can be found here: Translating custom fields with WPML.

If this solution doesn't seem relevant to your situation, please feel free to open a new support ticket in our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 4 months ago.

Assisted by: Mihai Apetrei.

Author Posts
December 9, 2023 at 10:36 pm #15030029

andreasT-4

ok it worked great but got one problem I am using Elemento with Jetengine custom field.

I have two langs English and Spanish. English is main language. I saw that custom fields are not copied to Spanish. Mostly are check boxes and text fields. Check following screenshot

hidden link

it will be great if there is anyway.

December 9, 2023 at 10:47 pm #15030037

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to my colleagues, I will try to help.

I recommend that you take a look over this documentation Jetengine has available here (hidden link), especially at the section called: "2. How to Translate Meta Boxes & Meta Fields".

Probably those custom fields are set as "Don't translate" and they either need to be set as "copy" if you want to copy or as "translate" if you want to translate them.

Here's also some helpful documentation from our site in regards to translating custom fields:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

I hope that you will find this information helpful 🙂

Mihai