Translated pages use incorrect templates

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to ensure that the translated pages on your site use the same template as the English version after installing WPML. However, the translated pages do not use the same template as the English ones, and you are unable to change the template for them.
Solution:
The issue is likely related to how Elementor templates and WPML translations are linked. Here’s how you can ensure your translated pages use the same (or a translated) template:
1. Go to Templates → Theme Builder in your WordPress dashboard while in the default (English) language.
2. Locate the template used for your English pages. Ensure it’s assigned with the proper Display Conditions.
3. Switch to your secondary language using the language switcher in the top admin bar.
4. Go back to Templates → Theme Builder and click Add New to create a template for the secondary language. Design it as needed, then publish it, but do not set Display Conditions for this template.
5. Switch back to the default language, return to Templates, and edit your original (English) template.
6. In the right sidebar, find the Language box and click Connect with translations. Select or search for the new template you just created in the secondary language and assign it.
If you’re unable to change the template for translated pages, it’s usually because the templates aren’t linked across languages, or Display Conditions are set incorrectly for the secondary language template. Ensure only the default language template has Display Conditions set.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: Documentation request

This topic contains 4 replies, has 0 voices.

Last updated by veronikaP-8 4 days, 18 hours ago.

Assisted by: Kor.

Author	Posts
October 8, 2025 at 5:00 pm #17468354
veronikaP-8	Background of the issue: I am trying to ensure that the translated pages on my site, hidden link, use the same template as the English version after installing WPML. Symptoms: The translated pages do not use the same template as the English ones, and I can't change the template for them. Questions: How can I make the translated pages use the same template as the English version? Why am I unable to change the template for the translated pages?
October 8, 2025 at 6:14 pm #17468581
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup. While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/. You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line: define( 'WP_MAX_MEMORY_LIMIT', '256M' ); define( 'WP_MEMORY_LIMIT', '128M' ); After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.
October 9, 2025 at 6:48 am #17469518
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've checked, and it looks like the FrontPage template is not translated as shown in the attached screenshot in the translation dashboard here hidden link . Please complete the translation and the issue will be fixed.
October 9, 2025 at 12:13 pm #17471233
veronikaP-8	Thank you, but translating the templates still didn't fix the issue. Please take a look and advice.
October 9, 2025 at 12:26 pm #17471265
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've corrected the template for you and could you please check? hidden link
October 9, 2025 at 12:42 pm #17471362
veronikaP-8	Marvelous. What step did you take, I'm curious. Thanks a bunch.