Translated variations

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to see product variations on their website, only seeing an 'add to cart' button instead of options to choose variations.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Ensure you have a backup of your site for safety reasons.
2. Navigate to WPML >> Taxonomy Translation.
3. Select the Product Size attribute.
4. Click the

Synchronize attributes and update product variations

button if it's enabled.
5. Clear all site/server/CDN caches.

This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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Tagged: WCML

This topic contains 1 replies, has 0 voices.

Last updated by kevinB-74 1 month ago.

Assisted by: Noman.

Author	Posts
August 21, 2025 at 6:51 am
kevinB-74	Background of the issue: I am trying to publish products with variations on my website. Here is the link to the page where the issue can be seen: hidden link. Symptoms: I expected to see the possibility to choose product variations, but instead, I only got the 'add to cart' button. Questions: Why can't I see the product variations on my website? How can I enable the option to choose product variations? I tried to do same actions as previous ticket regarding this issue : https://wpml.org/forums/topic/translated-product-doesnt-get-variations/#post-17277447 Here is a screenrecording of my process : hidden link But it doesn't work
August 21, 2025 at 6:25 pm #17338657
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for sharing the details and video. I checked the same product on the staging site and it shows the size attributes correctly (see attached screenshot). I also tested a few other products but couldn’t reproduce the same issue. If this happens only on the live site, please try these steps: 1. Take a backup of your site first for safety reasons. 2. Go to the WPML >> Taxonomy Translation. 3. Select the Product Size attribute. 4. Press the "Synchronize attributes and update product variations" button if it's enabled. 5. Clear all site/server/CDN caches Kindly let me know the results, Thank you
August 22, 2025 at 5:45 am #17339403
kevinB-74	Hi, Awesome this trick make it works now 🙂 have a nice day