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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the 'Request a Quote' button from the ELEX Request a Quote plugin is not visible on the English version of their site, despite translating the page with WPML.
Solution:
We have verified that the ELEX WooCommerce Request a Quote Plugin is currently not supported by WPML. We recommend contacting the plugin author for more information about compatibility. Alternatively, you can try a different plugin that is known to work well with WPML, such as the YITH WooCommerce Request a Quote plugin.

If this solution does not resolve your issue or seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance at WPML support forum.

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This topic contains 5 replies, has 0 voices.

Last updated by plamenT-3 5 hours, 7 minutes ago.

Assisted by: Kor.

Author Posts
January 13, 2025 at 4:28 pm #16589976

plamenT-3

Yes, I need help translating the queries. I added a query plugin (ELEX Request a Quote) which adds a button below the product image. Unfortunately, this query button is not visible in the English version of the site, even though I translated the page with WPML. How can I get this button on the English version of the site?

January 13, 2025 at 6:10 pm #16590297

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I've checked and as listed in the compatibility section here hidden link , the ELEX WooCommerce Request a Quote Plugin is currently unsupported. I'd suggest that you reach out to the plugin author for more information about this.

January 13, 2025 at 8:30 pm #16590625

plamenT-3

Ok, I will, but would you recommend a Request a Quote plugin that is easy to translate with WPML, please?

January 14, 2025 at 6:02 am #16591220

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You can try this popular plugin https://wpml.org/plugin/yith-woocommerce-request-a-quote/ from Yith.

January 14, 2025 at 8:04 am #16591506

plamenT-3

Thank you very much. I will try it!

January 14, 2025 at 8:05 am #16591507

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Sounds great. If you need anything further, feel free to open a new ticket/chat. I will close this ticket for now.

January 14, 2025 at 9:24 am #16591958

plamenT-3

Thank you!