This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
- | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: America/Los_Angeles (GMT-08:00)
Tagged: Documentation request
This topic contains 9 replies, has 2 voices.
Last updated by Alexandra 5 months ago.
Assisted by: Bobby.
Author | Posts |
---|---|
July 18, 2024 at 7:39 pm #15974544 | |
Alexandra |
Background of the issue: Symptoms: Questions: |
July 18, 2024 at 8:26 pm #15974737 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hi there, When you have translations available for review, your translators or reviewers can go to WPML → Translations to view the list of translation jobs. They can filter the list by translations that are Pending review and click the Review button to open each translation on the site’s front end, accept and publish the translations, or edit them. Regarding FSE I don't believe there is a draft status. |
July 23, 2024 at 9:41 pm #15994871 | |
Alexandra |
Hi Bobby, Thanks for sharing how this process is supposed to work. When I follow these steps, the completed translation does not have any actions next to it in the Jobs tab. I do see that a draft of the post was created when I look at the list of French-language posts. My user account has administrator-level permissions. Do you happen to have documentation that you could point me to or a video demonstrating this process in action? Thank you! |
July 24, 2024 at 12:01 am #15995088 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hi there, I misunderstood, and was under the impression the translator you added was using the Automatic Translation. If they are not using the automatic translation feature the above steps are not relevant. Since you added an individual translator to manually translate the content, the best option here is indeed to use the 'save the translated post as a draft' option which is why the translation is showing as a draft. "We've chosen the 'Save the translated post as a draft' option under WPML > Settings > Translated documents options and tested it out." By default, WPML automatically sends email notifications to notify translators when a new job is waiting for them. To edit this setting: Go to Users → All Users. For you as a translation manager: Go to WPML->Settings |
July 24, 2024 at 8:30 pm #16000329 | |
Alexandra |
Hi Bobby, Ahha, ok thanks for pointing out the notification settings, these are extremely helpful. However, the translator is getting notifications about jobs assigned to them immediately but we're still not getting notifications about completed translations even when the setting for translation manager is set to immediately. Can you please advise on how we should proceed from here? |
July 25, 2024 at 5:54 pm #16005040 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hi there, I can verify an issue with the notification email. While we are investigating this, you can always follow the progress of translation in the Translation Dashboard. For a more detailed view and to cancel jobs, visit the WPML → Translation Jobs list. Once there is news I will update you here. |
July 25, 2024 at 8:02 pm #16005432 | |
Alexandra |
Thanks for confirming this, Bobby! Will keep an eye out for more news in the coming weeks. |
August 21, 2024 at 4:35 pm #16091562 | |
Alexandra |
Hi Bobby, I'm curious if there are any news of this. Do you have any updates to share at this time? Thank you! |
August 21, 2024 at 5:07 pm #16091671 | |
Bobby Supporter
Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00) |
Hi there, This has been escalated to our dev team, unfortunately I do not have an ETA to provide. Once there are news we will update directly in this thread. |
August 21, 2024 at 5:57 pm #16091940 | |
Alexandra |
Got it, thanks Bobby! |