[Waiting for user feedback] Translation issue

Thanks for contacting us. This usually happens when WPML cannot recognize the strings from the header template.

Please try searching for the String using the String Translations, as explained here, and see if it helps. https://wpml.org/documentation/getting-started-guide/string-translation/

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Thanks for your reply. I ran the footer translation twice and it worked fine now. Please make sure your Website meets the WPML requirements as listed here hidden link so that translations could run smoother.

Thanks for your reply.

I can see the Book Now button, as shown in the attached screenshot here hidden link . isn't this what you want?

Thanks for your reply. I believe you're referring to the navigation menu items. That can be translated following the methods listed here https://wpml.org/documentation/getting-started-guide/translating-menus/ . Could you try?