Background of the issue:
On my website hidden link, I have installed WPML. I duplicate products instead of translating them because I need different parameters and changes for products in different countries. I have 8 countries, each with separate products. For example, I have a product called Keto in English without prices, and I duplicate it to Czech Republic, make changes to attributes, and assign a price, resulting in 2 separate products.
Symptoms:
When creating feeds, I see the English description on the Czech product.
Questions:
Why is the English description appearing on the Czech product feed?
How can I ensure that the correct language description appears for each product in the feed?
Sorry I have got disconnected and when I came back you were not connected so I turned the chat to ticket to continue.
I created a feed here and it seems to be working ok:
hidden link
But I am not sure how different it is from your version.
May I ask you to give the screenshot of each step you take to create the feed so I can understand how you create the feed which has the wrong language for descriptions?
Also if needed, I want your permission to copy your website to our server for further investigation
Hello. It is something crazy. I am try to duplicate one product ( NOT TRANSLATE ) from english to Czhech , but there is no Czhech republick on this list.
Sory, but what is heppening?
Hello. I also found what when i am duplicate product, system create 3 new copy of product.
How i say you previously - i also cant choose language czhech or italian for example, they disapear from language menu on product cart.
And about feeds description. It is very strange, but for germany or spain languages is correct, on czhech - english, incorrect, on grecce incorrect. Please found where problem is, because we test few feed services and they all have the same problems, their support say what it is something with wpml
Thank you for your patience and sorry for my late reply. It took time for the second-tier support to be able to find what might be the problem cause.
For the other issues regarding the listing of the Czech language please open up another ticket as it is not related to the feed issue.
My colleagues will be there to help and it will help us to keep focused on one issue on this ticket.
If needed I can split the ticket and check the issue but I suggest that you open up chat as it will be faster.
Now regarding the issue of the feed:
Looking at the site by the second-tier, taking the example of the Detoplex product (ID 52768), if you edit it in the back end you will see that the product is created with Elementor. (The product description is the post content of the product post.)
If you edit the product with Elementor then the content does indeed look Czech. But if you check the content of wp_posts you'll see that its content is in English. (Check the screenshot attached)
That's where the feed is getting the description from.
As the product is created directly in Czech language there is no way to see why this is happening on your installation.
We tested it on a clean installation and everything works ok there.
So you need to find out why there is a difference between the Elementor version and the block editor version of the product description.
You can ask Elementor support for this to know why this is happening and what should be the correct course of action as that is something related to the Elementor.
Thanks.
The topic ‘[Closed] Unique products on different languages not exported by feeds’ is closed to new replies.
