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Supporter timezone: America/Lima (GMT-05:00)
Tagged: Bug
This topic contains 39 replies, has 4 voices.
Last updated by Andreas W. 1 year, 6 months ago.
Assisted by: Andreas W..
| Author | Posts |
|---|---|
| September 11, 2024 at 1:05 pm | |
|
amigosS |
Background of the issue: Symptoms: Questions: Links inside the carousel in the home page are not being translated. They are internal links with parametes. Translate link targets had no effect. |
| September 11, 2024 at 3:05 pm #16167118 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
Hey there, Can you please share a copy of your website with me? Here are the details on how to do that: I've enabled the field, so you can share the link privately. With the copy, I can look for conflicts without risking anything on your live website. Regards, |
| September 16, 2024 at 1:34 pm #16184277 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
Hey, I'd like to check that directly, but access is not available anymore. Can you please share it again? I'll try to create the copy using other plugins. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. IMPORTANT - Please make a backup of site files and database before providing us access. hidden link |
| September 16, 2024 at 6:21 pm #16185293 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
Hey there, thanks for sharing access again. Can you please install the All In One WP Migration plugin and let me know? I'm not allowed to install plugins with my access. |
| September 17, 2024 at 7:16 am #16186340 | |
|
amigosS |
Hello, just installed and activated it. Let me know if all is OK |
| September 17, 2024 at 2:45 pm #16189389 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
I apologize for the back and forth. I only need a copy of your website, hidden link. I was unable to access the AIO WP Migration plugin. Can you please create one for me and share a Google Drive link to it? I've enabled the private fields once more. |
| September 17, 2024 at 6:21 pm #16190164 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
Hey there, Unfortunately the link you sent isn't available for me. Is it possible to send it via Google Drive, One Drive or perhaps WeTransfer? Again, I've enabled the private fields. Regarding your question, I just need the copy of the amigosskateshop website, so I think it might work. Let me know. |
| September 18, 2024 at 1:12 pm #16193265 | |
|
amigosS |
Hello, yes the link is wrong cause I can't send it to you (I just fill the field to be able to send the message). The plugin you want to use needs a subscription to pro version to be used on a multisite, see the screenshot I sent in my previous message. |
| September 18, 2024 at 1:58 pm #16193515 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
There must be something on your website or implementation causing that. I've used both plugins to create packages previously without the need of a PRO version. Let's try another strategy. Can you please create a staging version of amigosskateshop for me? You can use the hidden link plugin. Let me know. I appreciate your patience. I need access to a copy so I can further debug. |
| September 18, 2024 at 3:37 pm #16194497 | |
|
amigosS |
Hello, this is the same problem for those 3 plugins : they support multisite only if you have a pro version. As you can see on the link you sent fo WP Staging (see attachment) |
| September 18, 2024 at 6:05 pm #16194980 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
Hey there, Can I have access to the main website? I managed to get a PRO license of Duplicator, internally, so we can move forward with analyzing your website 🙂 Thanks for understanding. Private fields are enabled. |
| September 19, 2024 at 12:06 pm #16198523 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
Hey there. I still couldn't get the copy. It seems there's a conflict with your theme, when creating the copy. I'm getting an error message that indicates that. Please make a full website backup, temporarily deactivate the theme and create the copy using Duplicator. Let me know when you're done, I can login and download it myself. I suspect there's some conflict with your child theme. I'll investigate that. |
| September 19, 2024 at 1:06 pm #16198910 | |
|
amigosS |
Hello, oh ok, you sure ? We're using a child theme of (up to date) Hello by Elementor. |
| September 19, 2024 at 2:55 pm #16199745 | |
|
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
The Pro version is not disabled. I took a screenrecording, showing you the steps you must take to create a copy: I excluded the media folder, as it is not related to the problem itself. That's optional, though. The error indicates that the issue is related to the theme, that's why I think it's worth trying to create the package while it is deactivated. You can activate a standard WordPress theme, like twenty twenty-one. Make sure to have a full website backup before proceeding. Let me know. |
| September 19, 2024 at 3:24 pm #16199933 | |
|
amigosS |
Alright, this is building at the moment. Can you activate the private message so I can send you the link as soon as I get it ? |
The topic ‘[Closed] Want to translate links and text only on a homepage with Elementor’ is closed to new replies.
