[Waiting for user feedback] Website down - String Translation issue
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Background of the issue:
Today the website hidden link crashed. We switched to a previous backup stored in Siteground from 7 days before, but the website is still down. Apparently there is an issue with the String Translation plugin. We have uploaded it manually again, but nothing changes.
Symptoms:
Website is down, suspected issue with the String Translation plugin.
These are the errors:
Fatal error: Uncaught Error: Call to a member function get_language_codes() on bool in /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation-records.php:233 Stack trace: #0 /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation.php(226): WPML_Slug_Translation_Records->get_all_slug_translations(Array) #1 /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation.php(269): WPML_Slug_Translation->get_all_post_slug_translations() #2 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(324): WPML_Slug_Translation->filter_pre_get_posts(Object(WP_Query)) #3 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array) #4 /home/customer/www/raypa.com/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #5 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-query.php(1881): do_action_ref_array('pre_get_posts', Array) #6 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-query.php(3852): WP_Query->get_posts() #7 /home/customer/www/raypa.com/public_html/wp-includes/post.php(2539): WP_Query->query(Array) #8 /home/customer/www/raypa.com/public_html/wp-content/plugins/smart-post-show-pro/admin/GutenbergBlock/class-smart-post-show-pro-gutenberg-block-init.php(71): get_posts(Array) #9 /home/customer/www/raypa.com/public_html/wp-content/plugins/smart-post-show-pro/admin/GutenbergBlock/class-smart-post-show-pro-gutenberg-block-init.php(107): Smart_Post_Show_Pro_Gutenberg_Block_Init->spsp_post_list() #10 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(324): Smart_Post_Show_Pro_Gutenberg_Block_Init->spsp_gutenberg_shortcode_block('') #11 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #12 /home/customer/www/raypa.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #13 /home/customer/www/raypa.com/public_html/wp-settings.php(700): do_action('init') #14 /home/customer/www/raypa.com/public_html/wp-config.php(110): require_once('/home/customer/...') #15 /home/customer/www/raypa.com/public_html/wp-load.php(50): require_once('/home/customer/...') #16 /home/customer/www/raypa.com/public_html/wp-blog-header.php(13): require_once('/home/customer/...') #17 /home/customer/www/raypa.com/public_html/index.php(17): require('/home/customer/...') #18 {main} thrown in /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation-records.php on line 233
Questions:
Maybe you can help me identify the problem?
I’ve temporarily removed the String Translation Plugin, but I’m still encountering a “504 Gateway Timeout” error when trying to access your website. It seems that a third-party plugin might be using up your server’s memory resources. Could you please contact your hosting provider to investigate this issue?
I have removed every single plugin and then reactivated one by one. Everything went smoothly and without errors. Until I reactivated the last one, String Translation. And the web crashed once again.
It seems that the plugin Smart Post Show make String Translation crash. It's weird, since the two have been getting along fine for months... And none of the two has had any update recently...
Fatal error: Uncaught Error: Call to a member function get_language_codes() on bool in /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation-records.php:233 Stack trace: #0 /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation.php(226): WPML_Slug_Translation_Records->get_all_slug_translations(Array) #1 /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation.php(269): WPML_Slug_Translation->get_all_post_slug_translations() #2 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(324): WPML_Slug_Translation->filter_pre_get_posts(Object(WP_Query)) #3 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array) #4 /home/customer/www/raypa.com/public_html/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #5 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-query.php(1881): do_action_ref_array('pre_get_posts', Array) #6 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-query.php(3852): WP_Query->get_posts() #7 /home/customer/www/raypa.com/public_html/wp-includes/post.php(2539): WP_Query->query(Array) #8 /home/customer/www/raypa.com/public_html/wp-content/plugins/smart-post-show-pro/admin/GutenbergBlock/class-smart-post-show-pro-gutenberg-block-init.php(71): get_posts(Array) #9 /home/customer/www/raypa.com/public_html/wp-content/plugins/smart-post-show-pro/admin/GutenbergBlock/class-smart-post-show-pro-gutenberg-block-init.php(107): Smart_Post_Show_Pro_Gutenberg_Block_Init->spsp_post_list() #10 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(324): Smart_Post_Show_Pro_Gutenberg_Block_Init->spsp_gutenberg_shortcode_block('') #11 /home/customer/www/raypa.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #12 /home/customer/www/raypa.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #13 /home/customer/www/raypa.com/public_html/wp-settings.php(700): do_action('init') #14 /home/customer/www/raypa.com/public_html/wp-config.php(111): require_once('/home/customer/...') #15 /home/customer/www/raypa.com/public_html/wp-load.php(50): require_once('/home/customer/...') #16 /home/customer/www/raypa.com/public_html/wp-admin/admin.php(34): require_once('/home/customer/...') #17 /home/customer/www/raypa.com/public_html/wp-admin/plugins.php(10): require_once('/home/customer/...') #18 {main} thrown in /home/customer/www/raypa.com/public_html/wp-content/plugins/wpml-string-translation/classes/slug-translation/class-wpml-slug-translation-records.php on line 233
Thanks for your reply. Could you please share your Website WP admin access here again? Also, can I have your permission to copy this "Smart Post Show" plugin so that I could test it on my dev site?
