Woocommerce is not in stock in second language

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Tagged: WCML

This topic contains 25 replies, has 3 voices.

Last updated by Bigul 11 months, 2 weeks ago.

Assisted by: Bigul.

Author	Posts
September 26, 2024 at 7:56 am
kasperG	Background of the issue: The price for this product is 0 and it is not in stock hidden link But the product is in stock on the danish site (main language) hidden link. This happens randomly. The issue fixes itself when the product is saved. Symptoms: Questions:
September 26, 2024 at 8:39 am #16223693
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I have enabled the private reply so when the staging site is ready, provide it in the next reply. Look forward to your reply. Thanks
September 26, 2024 at 8:39 am #16223694
kasperG	We've set up the staging site: hidden link Same credentials as production site.
September 26, 2024 at 12:01 pm #16224974
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Can you provide me few products links (at least 4-5) from staging where I can see the issue. Look forward to your reply. Thanks
September 26, 2024 at 12:06 pm #16225007
kasperG	Not sure how we should go about that. WPML is tied to hockeyshop.dk (main language) and hockeyproshop.de (second language). Kinsta only provides one URL, so not sure how you can access the german (.de) products. Can you configure WPML to only use one domain for the staging-site?
September 26, 2024 at 12:30 pm #16225161
kasperG	I switched settings to use same domain. Here are some products: hidden link hidden link hidden link hidden link
September 27, 2024 at 5:14 am #16228047
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for the links. I updated this product: hidden link And trying multiple things to replicate the issue, but I am unable too. I will keep monitoring. Further, when I disabled all plugins, the site resulted in a fatal error, so to fix this I would need ftp details as well as the previous login details is removed due to some issues, so can you provide the details again in the next private reply. I have enabled the private reply for you. Look forward to your reply. Thanks
September 27, 2024 at 12:52 pm #16229901
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I am monitoring the site as of now, also, the login details is removed due to glitch, can you add the wp-login details too. Thanks
September 30, 2024 at 9:42 am #16235240
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hi, I have been monitoring the products but haven’t been able to replicate the issue so far. I updated three products, and they have been in stock since Friday. I even made a purchase to test if the issue would occur again, but it didn’t. I recommend updating the products on your end and checking if any new products show the same issue on the live site. Looking forward to your response. Thanks.
September 30, 2024 at 9:45 am #16235259
kasperG	Hi. Is there any way to update all products at once? If so, would you mind trying it on the staging-site?
September 30, 2024 at 10:37 am #16235594
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, You can bulk update products as mentioned here: https://woocommerce.com/posts/bulk-update-products/ Thanks
September 30, 2024 at 10:55 am #16235612
kasperG	We have 4,835 products. I can't bulk update them. It will crash the server and/or corrupt data. Also. the staging site is littered with errors after you've worked on the site. Should I delete it and push a fresh copy?
September 30, 2024 at 10:58 am #16235646
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Yes, you can create a new staging site, I agree with updating all products at once, you can try it with 100 at a time. Look forward to your reply. Thanks
September 30, 2024 at 12:12 pm #16236048
kasperG	Even updating 100 products crashes the server. See attached. Going lower means manually updating the products more than 40 times. This is without having any reassurance that this will fix the issue. The error hasn't even been located. It feels like I've been sent on a wild goose chase here. Is there any way to get to the bottom of the issue here before trying out possible fixes which will take me hours of work?
September 30, 2024 at 12:42 pm #16236180
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I understand your concern but to fix the issue we would need to find a way to reproduce which in this case is random, making it hard to debug properly. I am asking for a second opinion from our 2nd tier to see if there is any other options rather then updating the products manually. Thanks

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