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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're trying to translate a product using WPML and encounter an issue where automatic translation does not work for a specific product across all languages, and you receive a message stating 'you need to translate this post manually because the field groups attached to it use different translation options', this is likely due to your configuration settings.
Solution:
We recommend checking the configuration of your field groups. The warning appears because the field groups used by the product are set to 'Different fields across languages'. For more information on how to handle this, please visit: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/#choosing-how-to-translate-field-groups
You should change the settings for the entire field group used by the product in ACF → Field Groups. Select the Field Group and modify the settings accordingly.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.

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This topic contains 3 replies, has 0 voices.

Last updated by Andrey 7 months, 3 weeks ago.

Assisted by: Andrey.

Author Posts
May 19, 2025 at 4:24 pm #17048891

mareksZ

Background of the issue:
I am trying to translate a product using WPML. When attempting to translate one specific product, I encountered an issue. This problem occurs across all languages, such as German (e.g., ?lang=de). For other products, the translation works fine. The issue can be seen on this page: hidden link.

Symptoms:
When trying to translate the product, I received the message: 'you need to translate this post manually because the field groups attached to it use different translation options'.

Questions:
Why does the automatic translation not work for this specific product?
What does the error message about field groups and translation options mean?

May 19, 2025 at 6:50 pm #17050266

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

The warning appears because you have configured "Different fields across languages" for the field groups used by the product.

For more information, please visit: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/#choosing-how-to-translate-field-groups

May 19, 2025 at 7:52 pm #17050387

mareksZ

I did not find how i can change settings for this product to be normally translateable via wpml?

May 20, 2025 at 3:20 pm #17053510

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

You need to change the settings for the entire field group (used by the product) in ACF → Field Groups. Select the Field Group and modify the settings accordingly.

I have attached the screenshots for your review.

Edit-Field-Group-“About-Us”-‹-ACFMLsite-—-WordPress(3).png
Edit-Field-Group-“About-Us”-‹-ACFMLsite-—-WordPress(1).png