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[Closed] WPML Cache

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Supporter timezone: America/Los_Angeles (GMT-08:00)

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This topic contains 6 replies, has 3 voices.

Last updated by Bobby 5 months, 2 weeks ago.

Assisted by: Bobby.

Author Posts
July 25, 2024 at 11:27 am #16003298

bhavani-shankarS-2

Background of the issue:
We are facing a cache issue from your end on our site hidden link.

Symptoms:
Cache issue

Questions:
We are facing a cache issue from your end.
July 25, 2024 at 11:39 am #16003313

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

Can you please explain in more detail what is the issue you are facing, and how we can see it? Sharing some images or videos would be helpful.

Thanks,
Drazen
July 25, 2024 at 11:46 am #16003331

bhavani-shankarS-2

Changes that are taking place with WPLM are not reflecting on Main website.

July 25, 2024 at 12:45 pm #16003571

bhavani-shankarS-2

Please see the dropdown,
here, we are not using Russia Lang, but still, it's displaying on the dropdown

image (2).png
July 25, 2024 at 12:46 pm #16003586

bhavani-shankarS-2

On homepage, 1st slider is not coming

image (1).png
July 25, 2024 at 12:47 pm #16003603

bhavani-shankarS-2

Form not working

image (3).png
July 25, 2024 at 11:20 pm #16005794

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

When I visit hidden link I am not seeing the Russian language as available.

Can you please visit using an incognito window and let me know your results?

We try to keep each ticket to one issue, once we resolve the language switcher issue we can move on to the other 2 you brought to our attention.

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