WPML Migration Issue After Server Change

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 0 voices.

Last updated by Andreas W. 7 hours, 23 minutes ago.

Assisted by: Andreas W..

Author	Posts
February 13, 2025 at 12:26 pm #16701915
Spain Internship SC	Background of the issue: I am trying to use WPML after migrating to a new server. The site remains the same (same URL, same settings), but now WPML is asking for a migration code. Link to a page where the issue can be seen: hidden link Symptoms: WPML is asking for a migration code, even though the site URL has not changed. The WPML dashboard appears empty, preventing me from managing translations. I received an error message: "Error with copying translation information to new URL" Everything else on the site is functioning correctly except WPML. Questions: Why is WPML asking for a migration code when the site URL has not changed? How can I resolve the issue of the empty WPML dashboard after server migration?
February 13, 2025 at 1:50 pm #16702818
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, WPML must be re-registered after every website migration or after changing the domain or domain provider. 1) Go to https://wpml.org/de/account/websites/ 2) If the site URL is already registered, delete it from the list. 3) Now enter the site URL again. This creates a new site key. 4) Click on "Show key" and copy it. 5) Enter the key under Plugins > Install > Commercial (tab) to re-register WPML. If WPML is still registered here, de-register it first. If the problem persists, please let me know. Best regards Andreas