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Supporter timezone: America/Los_Angeles (GMT-08:00)

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This topic contains 3 replies, has 0 voices.

Last updated by Bobby 3 weeks, 5 days ago.

Assisted by: Bobby.

Author Posts
December 9, 2024 at 5:39 pm #16494603

suzannaS

Background of the issue:
I have automatically translated the website but with these 3 blog posts I receive an error: hidden link, hidden link, hidden link

Symptoms:
Something went wrong with automatic translation. Please contact WPML and report that the following automatic translation is stuck: 122586478 / 122583668.

Questions:
Why are the automatic translations for these blog posts not working?
How can I resolve the error with the automatic translation?

December 9, 2024 at 10:12 pm #16495386

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

I've reviewed both job IDs you provided and can confirm that they have been delivered by our system.

Could you please check the front end of your website? Are you able to see the translations as expected? Let me know if everything looks right or if there are any issues.

December 10, 2024 at 6:49 am #16495953

suzannaS

Thank you for your answer. The posts are not translated unfortunately. They are only translated in Spanish, because that was done manually a while ago.
Because they are not translated, the layout is also not correct.

December 10, 2024 at 7:48 pm #16500255

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Thank you for updating me!

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.

(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/


You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] Automatis translation gives an error at the posts’ is closed to new replies.