Button design is not correctly taken over to translated pages

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This topic contains 8 replies, has 2 voices.

Last updated by Andreas W. 1 year, 3 months ago.

Assisted by: Andreas W..

Author	Posts
March 16, 2024 at 12:02 pm #15416710
markusL-48	Hi, on my Contact page (hidden link) I have just created a new button (Open Ticket). This time the translation of the text and also the external links has worked fine. But now I have a problem with the design of the button in the translated pages. The original button has a black border and changes the colour to black when hovering above. But on the French and German pages I only see the Text of the button without the border and nothing happens when hovering. Looking forward to receiving your support. With my best Regards Markus
March 16, 2024 at 1:05 pm #15416772
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello Markus, Thank you for reaching out. How is this content created? Are you using the WordPress Block Editor? If os, is this the standard WordPress Button Block? Did you already update the translation for this page? Best regards Andreas
March 16, 2024 at 1:07 pm #15416773
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I see, this seems to be a CTA button from Spectra. Please confirm if updating the translation to 100% can solve the issue, otherwise I will have a closer look into this.
March 17, 2024 at 1:11 pm #15418359
markusL-48	Hi Andreas Yes that is correct, it is a CTA button from Spectra. The translation shows 100% on this page in the French an German Advanced Translater Views but the issue has not been solved. Thank you for your feedback. With my best Regards Markus
March 19, 2024 at 3:14 pm #15427097
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I have created a test site and tried to recreate the issue, but can not yet confirm it. Could you please give it a test and let me know if you can recreate the same issue using the same button design on my test page? One-Click-Login: hidden link Please make sure to leave me a quick comment on this ticket once you are done with this test.
March 21, 2024 at 10:36 am #15435499
markusL-48	Hi Andreas I was not able to recreate the same issue on your testsite. I have now removed the Call to Action button from the Info Box and just added a separate Button below. The normal button now shows correctly in the three languages. With my best Regards Markus
March 21, 2024 at 10:49 am #15435603
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello Markus, Could you please do me the favor and import your contact page to my test site, so that I can test with your original content? Please leave me a short comment on this ticket, once the page is imported. You can use the WordPress Export and Import Feature for this purpose. You can also import all pages, I will sort them out. Tools > Export > Pages Tools > Import > WordPress > Run Importer Best regards Andreas
March 21, 2024 at 11:34 am #15435982
markusL-48	Hi Andreas I have imported the page. But this is the stage after my replacement of the Call to Action Button against a Normal button. Best Regards Markus
March 21, 2024 at 12:02 pm #15436161
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Thank you for your cooperation! I do sadly not exactly remember how your content was constructed. Do you think that you could recreate the content? I am asking, as I suspect that some flow inside the content structure may have caused the issue and I would like to figure out what was causing it to recreate and escalate the issue. If we can not recreate the issue, then it might be better to stick with the workaround of a different button for now. Please leave me a short comment on this ticket, once you are done with this task.

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