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This topic contains 2 replies, has 2 voices.

Last updated by saqibA-3 1 year, 9 months ago.

Assisted by: Christopher Amirian.

Author Posts
October 9, 2023 at 6:58 am #14536097

saqibA-3

Changing the language to Arabic in dashboard, changes the whole WordPress language even if I set to have an English language in the Users > Profile

October 9, 2023 at 8:19 am #14536919

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I tested the issue with a clean installation and it is not happening what happens on your website.

Would you please check the website below?

hidden link

See how when you switch to Arabic the language of the website does not change?

So the default behavior of WPML is what you actually want.

Now we need to see why this is happening on your website. After finishing the updates as mentioned in the chat please follow the steps below:

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins exceptWoocommerce, WPML Multilingual CMS, WPML String Translation and Woocommerce Multilingual and Multicurrency.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thanks.

October 11, 2023 at 11:04 am #14558593

saqibA-3

Hi Team,
We have tried to install the otgs-installer-plugin.3.1.1 on my server and can't activate the plug-in. We have contacted to the server support and they confirmed all the server requirements are fine.

root@ip-172-31-43-146:~# ls -la /var/www/html/wp-content/plugins/otgs-installer-plugin/

total 36

drwxrwxr-x 5 www-data www-data 4096 Oct 11 10:33 .

drwxrwx---+ 53 www-data www-data 4096 Oct 11 10:33 ..

-rw-rwxr-- 1 www-data www-data 228 Oct 11 10:33 CHANGELOG.md

drwxrwxr-x 3 www-data www-data 4096 Oct 11 10:33 fp

drwxrwxr-x 2 www-data www-data 4096 Oct 11 10:33 includes

-rw-rwxr-- 1 www-data www-data 28 Oct 11 10:33 index.php

-rw-rwxr-- 1 www-data www-data 986 Oct 11 10:33 otgs-installer.php

-rw-rwxr-- 1 www-data www-data 47 Oct 11 10:33 readme.txt

drwxrwxr-x 6 www-data www-data 4096 Oct 11 10:33 vendor

They inform us to contact to the WPML support for this.