[Resolved] Contact form 7 placeholder cannot translate

Hi,

Thank you for contacting WPML Support. Could you please try to follow the below steps and let me know how it goes:

1. Please make sure to Install/activate the Contact Form 7 Multilingual plugin on your site which is required, if the WPML is registered properly then you should be able to install it from Plugins >> Add New Plugin > Commercial tab page, or directly download it from here: https://wpml.org/download/contact-form-7-multilingual/

2. Translate the Contact Form from WPML >> Translation Management page by following this doc: https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/

3. Clear all sorts of site/server/CDN cache and see if this resolves the issue.

If the issue persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Also, please share the page link where I can see the issue.

Kindly let me know the results,
Thank you

Thanks for providing the debug info and additional details. I can see the issue on this page: hidden link

I tried to replicate this issue at my test site but it works correctly there as you can see in the attached screenshots. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

Thank you