Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 2 replies, has 3 voices.

Last updated by mercedes 4 years, 5 months ago.

Assisted by: mercedes.

Author Posts
May 9, 2021 at 8:55 am #8722555
May 9, 2021 at 8:14 pm #8724129

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

I will assign this ticket to a colleague from the Accounts department and she will get back to you.

Kind regards,

Mihai Apetrei

May 10, 2021 at 7:15 pm #8732683

mercedes
Supporter

Languages: English (English ) Spanish (Español )

Hi!
I see you have an Agency subscrition. If you will keep only 2 sites registered in your account, the CMS subscription should be OK. You will have to let your current Agency expire and then purchase a new CMS for 79$. I am afraid we don't have any downgrade plans.

About having the renewal discount transferred to your new CMS, I don't think this will be possible, since the discount applies to your current Agency subscription. I will double check with the Systems team and let you know.

On a separate note, take into account that the renewal fee for the Agency is 119$ this year. If you transfer 3 renewals, you will have a discount of 20$*3, and pay 59$ for the renewal fee (119$-60$). This discount will apply in the renewal fee of next year, after your clients have paid for the renewal of their sites. You would keep the Agency, in case you want to register more sites in the future.

If you still prefer to have a CMS subscription, please log in to your account and cancel the upcoming renewal payment for Agency. Afterwards, you will be able to buy a new CMS.

Let me know'