This thread is resolved. Here is a description of the problem and solution.
Problem:
The client installed WPML on their website, and there was a conflict between the WPML String Translation plugin and Elementor, causing the content of a page not to display in the live version.
Solution:
We requested the client to provide debug information and enable debug mode by adding specific code to their wp-config.php file. After reviewing the site, we identified that the issue was due to a specific bug with an image in the 6th item of the toggle widget on the page. We resolved the issue by removing and re-adding the image. We also provided a video demonstration of the fix process, which can be viewed here: https://www.loom.com/share/7782a06227044242ac06f1c59b2d576b.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at our support forum.
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This topic contains 3 replies, has 2 voices.
Last updated by 10 months, 1 week ago.
Assisted by: Mateus Getulio.
