Please contact this person. I would have to open a ticket for all issues, even though the ticket has been open for weeks and nothing has been resolved. I don't want to repeat the same thing 100 times.
5 tickets, 5 different people. That's a bit too much; I don't have time for this.
I'm not entirely clear on what you're referring to. I also noticed that you have copy-pasted the same message in other tickets.
Could you please clarify which ticket you are referencing? The ticket number provided, 17070411, isn't helping me identify it. It would be helpful if you could share the URL of the specific ticket you're talking about, as other colleagues have also requested.
The sooner we understand your needs, the faster we can assist you.
From what I can see, my colleague has already responded to you, and the ticket is currently in the "Waiting for feedback from customer" status.
Since this ticket is a duplicate, it would be helpful for you to follow up on the initial ticket rather than opening new ones. This keeps everything organized, and your original ticket can remain a priority.