We had a search and filter plugin, that has 2 filters setup.
Once WPML setup, and WPML WooCommerce plugins activate, I do not have access to the filters i used to have.
But in this filter listing, i do see 2 of ten being counted but they are not listed in the listing. hidden link
I did also check in wpml settings, -> troubleshooting, synchronize the search and filter posts taxonomies, i did also cleared WPML cache,
To better understand the issue, I need WPML's specific debug information. Please send me your debug information. The following link contains an explanation of how to do it. Please insert the information by clicking on the button above the text box, and not directly in the chat.
I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.
The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.
I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.
IMPORTANT
Please make a backup copy of the site files and database before giving us access.
- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:
I understand your concern. Nonetheless, let me explain how I'll proceed in this case, perhaps that can work out for you.
I'll log in to the live website, install Duplicator Pro and create a copy excluding media and other large files. We usually can reach less than 1GB copies, which take only a few minutes to get built. Besides that, we won't make any changes on your website. Just install Duplicator, create the copy, and delete the plugin afterwards.
We unfortunately don't offer live support via calls, so having a local copy with the issue is the best way to proceed here. Let me know.
If that's ok for you, the form is private, so you can share access to the website safely. Let me know.
