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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using the Variation Images Gallery PRO for WooCommerce plugin to add multiple images to each product variation in your multilingual WooCommerce store. You have set the custom field (rtwpvg_images) to 'Copy' in the WPML custom fields translation settings for new translations, but the variation image galleries are not copied to the translated versions of products that were already translated before updating the field settings. Re-saving the original product did not resolve the issue.
Solution:
1. Install the Media Translation Plugin:
- Access the plugin installation page.
- Locate and install the Media Translation plugin.
2. Run Media Language Information Process:
- Go to WPML → Media Translation.
- Complete the process to add language information to your media files.
3. Perform Troubleshooting Actions:
- Access the troubleshooting page.
- Select and run the following actions all at once:
- Update product count
- Sync product variants
- Sync product gallery images
- Fix translated variant relationships
- Sync metadata from original to translated products
After completing these actions, verify if the media files have been properly synchronized.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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Last updated by marziaP 11 months, 3 weeks ago.

Assisted by: Bruno Kos.

Author Posts
April 28, 2025 at 1:43 pm

marziaP

Background of the issue:
I am using the Variation Images Gallery PRO for WooCommerce plugin to add multiple images to each product variation in my multilingual WooCommerce store. I create products in the default language (Italian) and then translate them using WPML. I found the correct custom field (rtwpvg_images) and set it to 'Copy' in the WPML custom fields translation settings. This works correctly for new translations created after the change.

Symptoms:
The variation image galleries are not copied to the translated versions of the products that were already translated before I updated the field settings. Re-saving the original product did not resolve the issue.

Questions:
How can I apply the new 'copy' setting to already existing translated products, without having to recreate them manually?
What is the recommended way to sync variation image galleries from the default language to the translations?

April 28, 2025 at 2:58 pm #16975590

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Here is the ticket, please try this and let me know:

1. Install Media Translation Plugin
- Visit hidden link to access the plugin installation page.
- Locate and install the Media Translation plugin.

2. Run Media Language Information Process
- After installation, go to WPML → Media Translation.
- You will be prompted to run a process to add language information to your media files. Complete this process.

3. Perform Troubleshooting Actions
- Next, go to hidden link.
- Select and run the following actions (select them all at once) and click "Start"
- Aggiorna il conteggio dei prodotti: 53 prodotti con varianti
- Sincronizza le varianti dei prodotti: 53 rimanenti
- Sincronizza le "immagini della galleria" dei prodotti: 595 rimanenti
- Correggi le relazioni delle varianti tradotte: 1225 rimanenti
- Sincronizza i metadati dei prodotti rimossi dai prodotti originali alle traduzioni: 1228 rimanenti

Once all actions are completed, verify if the media files have been properly synchronized and let me know about the outcome.

April 30, 2025 at 6:46 am #16981779

marziaP

Hello,
Thank you very much for your help. Everything is now synced.
Regards