Skip to content Skip to sidebar

Home › Support › English Support › [Closed] I need help regarding WooCommerce Multilingual & Multicurrency.

[Closed] I need help regarding WooCommerce Multilingual & Multicurrency.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 1 voice.

Last updated by Kor 2 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
July 15, 2025 at 4:17 am #17235971

marioG-45

Background of the issue:
I am trying to update the WooCommerce Multilingual & Multicurrency plugin from version 5.4.5 to the latest version 5.5.1. I am using the free version of the plugin. See the screenshot: hidden link

Symptoms:
When attempting to update the plugin, I encounter an error message: 'Update failed: undefined.'

Questions:
Why am I seeing the 'Update failed: undefined' error when updating the plugin?
How can I successfully update the WooCommerce Multilingual & Multicurrency plugin to version 5.5.1?
July 15, 2025 at 4:41 am #17236024

marioG-45

Hello there,
As I'm using the free version of WooCommerce Multilingual & Multicurrency so Do I need to register that thing as well?

As I have checked the error and it's looks like error related to "invalid_subscription".
Screenshot:- hidden link

So Could you please check that thing and let me know.
Thanks
July 16, 2025 at 8:18 am #17240496

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. The WooCommerce Multilingual & Multicurrency plugin does not require a separate site key for activation. Instead, it uses the same site key as the WPML plugin.

Please generate a new site key from your WPML account here:
https://wpml.org/account/sites/

Then, register it on your site by going to:
WP Admin > Plugins > Add New > Commercial Tab
or directly via this link:
hidden link

Let us know once you’ve registered the key or if you need help along the way.

The topic ‘[Closed] I need help regarding WooCommerce Multilingual & Multicurrency.’ is closed to new replies.