I would like to request a refund for the automatic payment made on August 29th.

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Assisted by: mercedes.

Author	Posts
September 2, 2025 at 3:32 am #17364274
daegwangK	Background of the issue: I would like to request a refund for the automatic payment made on August 29th. I need to change the payment method for my site hidden link. Symptoms: I am trying to get a refund for an automatic payment. Questions: How can I request a refund for the automatic payment made on August 29th? How do I change the payment method for my WPML subscription?
September 2, 2025 at 3:55 pm #17367077
mercedes Supporter Languages: English (English ) Spanish (Español )	Hello Daegwang, Thanks for contating us here about this. I see last year you emailed us about the same. I replied to you but we didn't hear back from you again. You probably missed our reply. In any case, we can offer a refund for this year's renewal payment and you can then process the renewal again with the updated payment details. Please let me know if this works for you and I will let you know the next steps. Kind regards,
September 4, 2025 at 5:20 am #17373084
daegwangK	Please make it refund 🙂
September 4, 2025 at 12:56 pm #17375671
mercedes Supporter Languages: English (English ) Spanish (Español )	Thanks for the confirmation. Please submit a refund request here and I will process it soon afterwards https://wpml.org/purchase/refunds/ Once done, you can process the payment again with the updated payment method. Kind regards, Mercedes