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This topic contains 5 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 5 months ago.

Assisted by: Prosenjit Barman.

Author Posts
September 20, 2023 at 3:46 pm #14432015

piotrk-48

Tell us what you are trying to do?

Is there any documentation tat you are following?

Is there a similar example that we can see?

What is the link to your site?

Site is not loading pages

September 20, 2023 at 3:51 pm #14432045

piotrk-48

site address jetandrest.com
if you go the site , change language to Polish and then try to click on any property rental you will see that it is not loading at all

Screenshot 2023-09-20 at 11.48.50 AM.png
Screenshot 2023-09-20 at 11.49.16 AM.png
September 20, 2023 at 7:01 pm #14433021

piotrk-48

What is the average wait for the support? few days ?

September 21, 2023 at 8:49 am #14435971

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.

Kindly be informed that the response time may vary depending on the volume of tickets. In case of urgency, feel free to contact us via live chat. One of our supporters will take the chat and assist you accordingly. Thank you for understanding the matter.

I tried to open one of the listings in Polish language and have seen the error. While checking the console, I found multiple incorrect redirections which was mainly causing the issue. Please check this screenshot: hidden link

Could you kindly verify and ensure that no redirections have been configured within your website? Please also try the following steps and check if that helps to solve the issue.

- Please take a full backup of the site.
- Navigate to your site's file section via the File Manager in your hosting panel.
- On the Root folder, you'll see a file named ".htaccess". Download the file.
- Now, edit the '.htaccess' file and replace the rules with the default rule mentioned here: https://wordpress.org/documentation/article/htaccess/#basic-wp
- Save the changes and then try to access any listing in Polish language.

Additionally, please review the Errata below associated with the RealHomes theme to see if it helps.

- https://wpml.org/errata/realhomes-conflict-with-easy-real-estate-plugins-property-status-slug-translation/

Let me know if that helps or if you need further assistance. I will be happy to help.

Best Regards,
Prosenjit

September 21, 2023 at 9:51 am #14437027
piotrk-48

Thanks Prosenjit, that worked, not sure if I can ask you or to create another ticket, but I dont understand since I have setup to translate everything automatically certain areas are not translated like on attached images, please advised

New threads created by Prosenjit Barman and linked to this one are listed below:

https://wpml.org/forums/topic/split-some-text-not-shows-translated-even-after-automatic-translation/

Screenshot 2023-09-21 at 5.48.48 AM.png
Screenshot 2023-09-21 at 5.48.23 AM.png
September 22, 2023 at 3:56 am #14443179

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Glad to hear that the suggestion helped to solve one of your issues.

To maintain clarity and organization in each topic, we are allowed to discuss one issue per topic. Since the issue you mentioned in the last response is different than the initial topic, I created a new ticket for you. A response will be sent to that ticket very soon.

If the issue reported in this ticket is solved now, Please consider marking this thread as resolved.

Best Regards,
Prosenjit