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[Waiting for user feedback] Plugin crashing website

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This topic contains 3 replies, has 0 voices.

Last updated by Paola Mendiburu 4 days, 1 hour ago.

Assisted by: Paola Mendiburu.

Author Posts
February 5, 2026 at 4:42 pm #17797032

olgaS-2

The WPML is crashing my site. I cannot send any debug info, because I cannot get into the wp-admin area as WPML crashes it.

February 5, 2026 at 4:49 pm #17797119

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Hi there!

I have converted into a ticket.

To find out the details of the error you are getting, could you do the following?
- Access the wp-config.php file (located in the WordPress root).
- Insert these lines just before /* That's all, stop editing! Happy blogging. */

define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

Please reproduce the issue, then access the debug log here: /wp-content/debug.log and copy and paste the information into your next reply.
More info: https://wordpress.org/support/article/debugging-in-wordpress/

Having this report will help us find the root of the problem.
February 5, 2026 at 4:54 pm #17797133

olgaS-2

[05-Feb-2026 16:49:47 UTC] PHP Warning: class_implements(): Class WPML_Adjacent_Links_Hooks_Factory does not exist and could not be loaded in /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-type.php on line 53
[05-Feb-2026 16:49:47 UTC] PHP Fatal error: Uncaught Error: Interface "IWPML_Action_Loader_Factory" not found in /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/core-api/core/interfaces/actions/interface-iwpml-frontend-action-loader.php:5
Stack trace:
#0 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(571): include()
#1 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(428): Composer\Autoload\includeFile()
#2 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/hooks/adjacent-links/class-wpml-adjacent-links-hooks-factory.php(8): Composer\Autoload\ClassLoader->loadClass()
#3 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(571): include('/home/u57068957...')
#4 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/composer/ClassLoader.php(428): Composer\Autoload\includeFile()
#5 [internal function]: Composer\Autoload\ClassLoader->loadClass()
#6 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-type.php(53): class_implements()
#7 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(35): WPML\Action\Type->__construct()
#8 /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.php(273): WPML_Action_Filter_Loader->load()
#9 /home/u570689574/domains/epicadventurescr.com/public_html/wp-settings.php(560): include_once('/home/u57068957...')
#10 /home/u570689574/domains/epicadventurescr.com/public_html/wp-config.php(99): require_once('/home/u57068957...')
#11 /home/u570689574/domains/epicadventurescr.com/public_html/wp-load.php(50): require_once('/home/u57068957...')
#12 /home/u570689574/domains/epicadventurescr.com/public_html/wp-admin/admin.php(35): require_once('/home/u57068957...')
#13 /home/u570689574/domains/epicadventurescr.com/public_html/wp-admin/index.php(10): require_once('/home/u57068957...')
#14 {main}
thrown in /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/core-api/core/interfaces/actions/interface-iwpml-frontend-action-loader.php on line 5
[05-Feb-2026 16:49:47 UTC] PHP Deprecated: str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in /home/u570689574/domains/epicadventurescr.com/public_html/wp-content/plugins/sitepress-multilingual-cms/sitepress.class.php on line 3459
February 5, 2026 at 5:24 pm #17797225

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

It looks like WPML was not installed completely and some files are missing.

Please delete the WPML plugin and reinstall it from scratch using a fresh copy downloaded from your WPML account. Make sure that all WPML components you use (WPML Multilingual CMS, String Translation, Translation Management, etc.) are installed and updated to the same version.

After reinstalling, clear any cache you may have (including server cache, if available) and check if the issue is resolved.

If the problem persists, please let me know:

The PHP version used on your site

The exact WPML version you are running